FAQ

[Fjord Cruise & Undredal] Where can I take the bus in Flåm?

The bus stop is located only a few meters away from the train station and the Visitor Center. If you need help please come to the Visitor Center for assistance.

[Fjord Cruise & Undredal] On which kind of vessel will we be travelling?

You will be travelling on a ferry and passenger boat.

[Fjord Cruise & Undredal] Where will I meet the guide in Undredal?

The guide will meet you in Undredal at the Pier upon your arrival, if you are arriving by boat. If you are starting your trip by bus, the guide will be waiting for you at the bus stop.

[Fjord Cruise & Undredal] If I decide to spend more time in Undredal, can I take a different departure from the one previously booked?

No. If you decide to spend more time in the village, you will need to purchase a new ticket for the return journey.

[Fjord Cruise & Undredal] Are two hours enough to visit the Undredal village?

Yes. In two hours you will have enough time to visit the village and the church, as well as have the chance to taste the world famous goat cheese, at the local cafe.

[Fjord Cruise & Undredal] Are there any toilet facilities on the boat and in Undredal?

Yes. There are toilets on board and in the Osteklokka Café in Undredal.

[Fjord Cruise & Undredal] Is it possible to buy the famous local cheese in Undredal?

Yes. It is possible to buy the Undredal cheese at the Café as well as at the grocery store in the village.

[Fjord Cruise & Undredal] Is this tour available during the winter?

No. This tour is only available from the 10th of June to the 10th of August.

[Fjord Cruise & Undredal] Which kind of scenery will we see during the boat tour?

You will be sailing through the spectacular and dramatic Aurlandsfjorden, which is a branch of the Sognefjord, Norway's longest fjord.

[Fjord Cruise & Undredal] Will there be any hiking during this tour?

No. This is not a hiking tour. There are only short walks necessary to reach the different points of the Village.

[Fjord Cruise & Undredal] Where can I find prices and time tables for the Fjord Cruise?

You can find prices and time tables on our website.

[Fjord Safari] Where can I buy the ticket for the Fjord Safari?

Tickets can be purchased on our website www.visitflam.com or at our Visitor Center in Flåm.

[Fjord Safari] Should I wear warm clothes?

It is not necessary to wear any special clothing as you will receive all clothing and equipment needed from the Fjord Safari crew. In the Winter we do advise you to wear warm clothes.

[Fjord Safari] Is there an age limitation for children or can a baby join the tour?

The tour is suitable for all ages but if you have any special requests, please contact the Fjord Safari office on +47 57 63 33 23. Suggested age limit is 6 years.

[Fjord Safari] Are the Fjordsafari and Fjord Cruise tours the same?

No, the Fjordsafari is a tour on a RIB boat, whiles the Fjord cruise is on a ferry.

[Fjord Safari] How long in advance do I need to be at the meeting point?

We advise you to be at the dock for registration and to get your equipment 20 minutes prior to departure time.

[Fjord Safari] Can you travel one way only with the Fjordsafari?

No, all the Fjordsafari tours are return trips only.

[Fjord Safari] Does the boat travel close to the shore?

Yes, at some points the boat will get very close to some waterfalls and villages, where you will be able to take fantastic pictures.

[Fjord Safari] Is the tour guided?

Yes, the captain of the boat guides and makes stops throughout the trip.

[Fjord Safari] How many people does each boat take?

Each boat can take up to 12 people comfortably.

[Fjærlandsfjord Sightseeing] Is the boat connected to the express boat to Bergen?

According to the schedule the boats connect, however there is no agreement between the two companies to wait for each other in case of delays. Traveling between the two will be at your own risk. For the express boat schedule please click on the following link: www.norled.no/en/expressboat/

[Fjærlandsfjord Sightseeing] Where is the Pier located in Fjærland?

The pier is located in Mundal, in the centre of Fjærland.

[Fjærlandsfjord Sightseeing] Does the ferry run all year round?

No, our ferry is runs from the 1st of June until the 30th of August.

[Fjærlandsfjord Sightseeing] How many times a day does the ferry depart?

There are two daily departures from Balestrand and two from Fjærland, for more information please check our timetables.

[Fjærlandsfjord Sightseeing] Is there food and drinks available on board?

Yes, the boat has a kiosk with a café menu.

[Fjærlandsfjord Sightseeing] Does the ferry take vehicles on board?

This is a passengers ferry only, therefore it is not possible to take vehicles on board.

[Fjærlandsfjord Sightseeing] How early do I have to arrive before boarding?

It is recommended to be at the pier 20 minutes before departure time.

[Fjærlandsfjord Sightseeing] Do I need to buy my ticket in advance?

It is highly recommended to buy your ticket in advance in order to guarantee your seat.

[Fjærlandsfjord Sightseeing] Are there any toilets on the boat?

Yes, there are toilet facilities onboard all of our boats.

[Fjærlandsfjord Sightseeing] Is it possible to buy any food and drinks on board?

Yes, there is a kiosk serving light snacks and beverages.

[Fjærlandsfjord Sightseeing] Where can I find prices and time tables for the Fjord Cruise?

You can find prices and time tables on our website, on the link: www.visitflam.com/en/informasjon/brochures/
For booking a tour, please use the link: www.visitflam.com/en/se-og-gjore/unesco-and-the-fjords/
Fjærlandsfjord and Glaciers

[Fjærlandsfjord Sightseeing] Hva er forskjellen på hel- og halvdagsturene?

Halvdagsturen omfatter en tur til Bøyabreen, mens heldagsturen lar deg besøke to breer; Bøyabreen og Supphellebreen.

[Fjærlandsfjord Sightseeing] Where is the bus stop in Fjaerland?

The bus stop is located by the car park. Once you get off the boat, you will only have to walk a few meters to reach it. 

[Fjærlandsfjord Sightseeing] Will I be visiting the town center?

If you wish to visit the town center, we recommend that you take the full day tour as there will be some spare time before the boat returns.

[Fjærlandsfjord Sightseeing] Will there be a lunch break on this tour?

On the full day tour there is a two hour stop in town after the visit to the museum and glaciers. If you are taking the half day tour, we recommend that you bring some food with you. It is also possible to buy small meals at the cafe onboard the boat.

[Fjærlandsfjord Sightseeing] What kind of clothes do I need to wear?

No special clothing is required, however we recommend comfortable footwear and if possible a waterproof jacket. 

[Fjærlandsfjord Sightseeing] How long is the walk to the glaciers?

The walk to the glaciers only takes a few minutes.  

[Fjærlandsfjord Sightseeing] Is this a guided tour?

This is not a guided tour, but there is an audio guide system on the boat, which is available in different languages.

[Fjærlandsfjord Sightseeing] Is this tour suited for children and seniors?

Yes, this tour is suitable for children and seniors.

[Fjærlandsfjord Sightseeing] Is the tour weather dependent?

This tour is not weather dependent and will run independently of the weather.

[Fjærlandsfjord Sightseeing] Where can I find prices and timetables for the fjord cruise?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Fjord Cruise Geiranger] Does the ferry go to Valldal?

No, the ferry only operates between Geiranger and Hellesylt.

[Fjord Cruise Geiranger] Can I go on a later or earlier departure than the one I have booked?

No, you have to take the departure that you have booked according to the schedule on your ticket. 

[Fjord Cruise Geiranger] Is the ferry wheelchair accessible?

Both our ferries have wheelchair access to the lower deck.

[Fjord Cruise Geiranger] Is there are café onboard?

Yes there is a café onboard where you may purchase snacks and beverages.

[Fjord Cruise Geiranger] Is there an audio guide system on board?

Yes there is an audio guide system on board. Guiding is available in the following languages: Norwegian, English, German, French, Spanish, Japanese and Korean. 

[Fjord Cruise Geiranger] How many cars can the ferry take on board?

Veøy can take 32 cars and Bolsøy up to 42 cars. 

[Fjord Cruise Geiranger] How many passengers can the ferry take on board?

The Geiranger ferries can take between 345 and 393 passengers. 

[Fjord Cruise Geiranger] Can I buy tickets when boarding the boat?

Yes, you can buy tickets on board if there are tickets available. We always advise our customers to book their tickets in advance in order to ensure space on their desired departure.

[Fjord Cruise Geiranger] Do I have priority boarding when I pre-book my car and passenger ticket?

Yes, please follow the assigned car lanes for boarding. A member of staff will be available for assistance.

[Fjord Cruise Geiranger] Is there wifi on board?

Unfortunately, we do not currently offer Wi-Fi on our boats.

[Fjord Cruise Geiranger] Where can I find the prices and time tables for the Fjord Cruise?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Fjord Cruise Geiranger] How do I make a reservation for the car ferry for both Geiranger and Lysefjord?

You can make a reservation on our website www.visitflam.com. Please note that when booking a vehicle, the driver is already included in the price. For example, if there are two travellers and a car, you will need to select from the drop down menu, one traveler on the adult box and one traveler is included with the car. 

To make a booking for the Geiranger fjord tour, please use the link: www.visitflam.com/en/se-og-gjore/aktiviteter/fjord-cruise-geirangerfjorden/ where you will find all the information regarding this tour.  

To make a booking for the Lysefjord tour, please use the link: www.visitflam.com/en/se-og-gjore/aktiviteter/fjord-cruise-lysefjorden/ where you will find all the information regarding this tour.

[Nærøyfjorden Hiking] is there a day pass for this tour and can I hop on and hop off at any of the destinations?

Unfortunately, we do not offer day passes. If you wish to hop on and hop off, you will need to buy single tickets for each stop. If you have purchased a ticket beforehand, you must take the departure showing on your ticket. you may purchase the ticket on board the boat before each departure. Please note that we cannot guarantee availability. 

[Nærøyfjorden Hiking] What do I need to take with me on the tour?

Good hiking shoes, rainproof clothing, water, and a lunch package are recommended.

[Nærøyfjorden Hiking] Do you offer guided walks?

Yes. We offer a tour called Nærøyfjord hiking and on this tour there is always a guide with the group. For more information on this tour, please contact us on: info@visitflam.com or check the link: www.visitflam.com/en/se-og-gjore/unesco-and-the-fjords/ 

[Nærøyfjorden Hiking] Is it possible to camp in one of these places along the Nærøyfjord?

Yes, it is possible to camp along the Nærøyfjord. In Bakka, Styvi and Dyrdal you may request permition from the land owners. The contact details for camping requests are: Dyrdal Drego gard tlf. +47 99 44 94 26/+47 94 35 85 69, Dyrdal tlf. +47 94 80 53 33 - Styvi Holmo: tlf. +47 57 63 39 40 - Bakka: tlf. +47 5763 39 17/+47 90 52 63 24

[Nærøyfjorden Hiking] Which are the most popular camping trails?

One of the most popular hiking trail is the Rimstigen, with a famous starting point in Bakka. Please note that the Level of difficulty for this trail is high and it is only advised for experience hikers. 

[Nærøyfjorden Hiking] Is it possible to reach any of these villages by car?

It is possible to drive from Gudvangen as far as Bakka, but not any further than that point.

[Nærøyfjorden Hiking] Is it possible to walk between the villages along the fjord?

You can only walk along the fjord between Styvi and Bleiklindi. this trail is called the Royal Post Road and is 6km long. It is also possible to walk from Gudvangen to Bakka and back. 

[Nærøyfjorden Hiking] Is there a café om any of these villages?

Yes, there is a café in Gudvangen. 

[Nærøyfjorden Hiking] Is there a café on the hiking boat?

There is a small kiosk on board. Mainly drinks and snacks are served. 

[Nærøyfjorden Hiking] Is it possible to take bicycles on board?

No, it is not possible to take bicycles on board.

[Nærøyfjorden Hiking] Do you have maps of hikes along the Nærøyfjord?

Yes, maps will be handed out as you board the hiking boat.

[Nærøyfjorden Hiking] Where can I find prices and time tables for the Hiking boat?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Nærøyfjord Sightseeing] How long does the boat trip last?

The boat trip lasts between 1.5 hours to 2.5 hours.

[Nærøyfjord Sightseeing] Where can I buy tickets for the fjord cruise?

You can buy tickets on our website or in our visitor center. 

[Nærøyfjord Sightseeing] Are there assigned seats on the boat?

No. We do not have allocated seats, therefore you are free to choose where to sit both inside and outside.

[Nærøyfjord Sightseeing] Are there any food and drink facilities on board?

Yes. We have a cafeteria on all of our boats, where you can purchase hot and cold drinks as well as cakes and sandwiches.

[Nærøyfjord Sightseeing] Where does the boat depart from Flåm?

All our boats depart from the habor. There are three piers with different departure times allocation. For daily departure docks, please contact the visitor center. 

[Nærøyfjord Sightseeing] Where does the boat depart from in Gudvangen?

The boat departure in Gudvangen is situated next to the Gudvangen Fjordtell.

[Nærøyfjord Sightseeing] Which fjords will we be sailing on during the boat trip?

During your journey, the boat will sail on the Nærøyfjord, which is on the UNESCO world heritage list, and the Aurlandsfjord, which is a branch of the Sognefjord. 

[Nærøyfjord Sightseeing] Are we going to be able to get on and off from the boat during the boat trip?

No, it is not possible to get off the boat before your final destination. If you wish to stop in different places in between Flåm and Gudvangen, it is possible to book single tickets between each of the villages along the route.

[Nærøyfjord Sightseeing] Can we take cars on the boat?

No, unfortunately we do not have car ferries, only passenger ferries. 

[Nærøyfjord Sightseeing] Can we take kayaks and bicycles on board and is there an extra fee?

Yes, it is possible to take kayaks and bicycles on board. There is a fee of NOK 100,- per item. You can pre-book space for these items while booking your ticket on our website.

[Nærøyfjord Sightseeing] Is it possible to buy food and drinks on board?

Yes, there is a kiosk serving light snacks and beverages. 

[Nærøyfjord Sightseeing] Does the boat stop anywhere for hop on and hop off?

It is possible to get on or off the boat at several stops, but you will need a ticket for each leg of the trip. We do not offer "hop on, hop off" tickets. For more information contact our Visitor center.

[Nærøyfjord Sightseeing] Where can I find prices and time tables for the Fjord Cruise?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Nærøyfjord Round-trip] Should I buy my ticket in advance?

We strongly recommend that you purchase your ticket in advance on our website. This is in order to make sure you can travel on your desired departure. You can also purchase tickets in our visitor center in Flåm. 

[Nærøyfjord Round-trip] Are there any discounts on this tour?

No, we do not offer any discounts on this tour?

[Nærøyfjord Round-trip] Are there any toilets on board?

Yes, there are toilet facilites on all our boats, including wheelchair accessible ones. 

[Nærøyfjord Round-trip] Is it possible to purchase food and drinks on board?

Yes, all our boats have a kiosk and café menu. If you wish to book meals for groups please contact us are we offer adapted group menus. 

[Nærøyfjord Round-trip] Are the boats and buses wheelchair accessible?

Some of our boats and buses do have wheelchair accessiblity depending on the departure. For more information please contact us. 

[Nærøyfjord Round-trip] Is it easy to find the departure locations?

The ferry terminal and the bus stop in Flåm are located only a few meters from the railway station. The piers for departure may vary daily, please check the information signs and screens in Flåm or come to our Visitor center for further information. 

In Gudvangen the bus stop is located by the car park. Please look for Visit Flåm signs. The boats depart from Gudvangen harbor.

[Nærøyfjord Round-trip] Can I take my luggage with me?

It is possible to take bring luggage on the boats, but only certain bus departures as not all of our buses have storage space. For more information please contact us. There are luggage storage facilities by the train station in Flåm. 

[Nærøyfjord Round-trip] Are there guiding systems on the boats and buses?

Yes, we do have an audio guide system on the boats but not on the bus. The guiding system on the boat is availble in multiple languages. 

[Nærøyfjord Round-trip] How can I make a group booking?

For group bookings please contact us by phone on +47 57631400 or via e-mail at reservation@visitflam.com

[Nærøyfjord Round-trip] Do I need to print my ticket?

We kindly ask our customers to have a printed version of their ticket in order to speed up the boarding process. if you are unable to print your ticket we ask that you have your booking reference in hand upon boarding. Our staff will be able to search and identify your booking. You can also show you booking ticket saved on your phone or any other device. 

[Nærøyfjord Round-trip] Where can I find prices and timetables for the Fjord Cruise?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Lysefjorden Sightseeing] What is Preikestolen?

It is a very steep cliff which rises 604 metres above the Lysefjord. It has an almost flat top, which is approximately 25 by 25 metres and offer a spectacular view. 

[Lysefjorden Sightseeing] What is Kjerag?

Kjerag is a mountain located in Forsand municipality and is a very popular hiking trail, rock climbing and base-jumping destination. The highest point is roughly 1110 meters above sea level. 

[Lysefjorden Sightseeing] How long does it take to visit Lysefjorden by boat?

For a round-trip by boat it takes roughly 5.5 hours. For more information please check our ferry schedules on this link: www.visitflam.com/en/se-og-gjore/aktiviteter/fjord-cruise-lysefjorden/

[Lysefjorden Sightseeing] Can I see the Kjeragbolt on the hike to the Northern wall of Kjerag?

Yes, it is possible to see the Kjeragbolt on your way to the Kjerag Northern wall. 

[Lysefjorden Sightseeing] Where can I find prices and timetables for the Fjord Cruise?

You can find prices and time tables on our website: www.visitflam.com/en/informasjon/brochures/   

[Flåm Railway Museum] Where is the Flåm Railway museum located?

The Museum is located next to the train station opposite pier 1.

[Flåm Railway Museum] When is the museum open?

The museum is open all year round. Please follow this link in order to find specific opening times: https://www.visitflam.com/se-og-gjore1/se/flamsbana-museet/ 

[Flåm Railway Museum] Is there an entrance fee?

No, the museum is free of charge.

[Flåm Railway Museum] Is the museum accessible for wheelchair users?

Yes, the museum is wheelchair accessible.

[Flåm Railway Museum] Are there guided tours at the museum?

No, the museum does not offer guided tours.

[Flåm Railway museum] Is photography permitted inside the museum?

Yes, photography is permitted.

[Flåm Railway Museum] Does the Flåm Railway Museum sell Flåm Railway merchandise?

Yes, the museum sells t-shirts and mini-train sets with the Flåm railway logo. 

[Flåm Railway Museum] Is it possible to buy an informational DVD about the Flåm Railway?

Yes, the Flåm Railway Museum sells informational DVDs about the Flåm Railway.

[Flåm Railway Museum] Is there a toilet in the museum?

No, there are no toilets in the museum, but you can find toilet facilities in the train station.

[Flåm Railway Museum] Is there free Wi-Fi in the museum?

No, but there is free Wi-Fi in the train station building.

[Aurland skofabrikk] Hva er åpningstidene til skofabrikken?

Du finner de gjeldende åpningstidene på denne lenken.

[The Aurland Shoe Factory] Where is the factory located?

The factory is located in the village of Aurland, approximately 8 kilometers from Flåm, it will take roughly 10 minutes by car.

[Stegastein] Hvor er av og påstigning for turen?

Bussen stopper noen få meter utenfor kundesenteret i Flåm.

[Stegastein] Hvor lang er stoppen på Stegastein Utsiktspunkt?

Turen stopper på Stegastein i mellom 25 og 30 minutter.

[Stegastein] Kan vi begynne rundturen i Aurland og avslutte turen i Flåm eller omvendt??

Ja, dersom du vil starte turen din i Flåm eller Aurland, er det mulig å avslutte turen i henholdsvis Aurland eller Flåm. Vennligst pass på at du velger riktig avgangssted når du bestiller.

[Stegastein] Hva vil jeg oppleve på turen til Stegastein?

Du vil oppleve en panoramisk utsikt over fjorden, naturen og fjellene.

[Stegastein] Er det toaletter på Stegastein Utsiktspunkt?

Ja, det er toaletter på Stegastein utsiktspunkt og de er åpne fra may til begynnelsen av oktober.

[Stegastein] Hvor høyt over havet er Stegastein Utsiktspunkt?

Stegastein Utsiktspunkt ligger 650 meter over havet.

[Stegastein] Er bussturen til Stegastein tilgjengelig hele året?

Ja, rundturen til Stegastein er tilgjengelig hele året.

[Stegastein] Er veien åpen om vinteren?

Ja, veien til Stegastein er åpen hele året, med mindre det er ekstreme værforhold.

[Aurland] Når er kirken i Aurland åpen for omvisning?

Kirken er åpen fra 16.7 til 1.9 fra kl. 09:00 - 16:00 alle dager.

[Aurland] Finnes det kart over Aurland og vandrekart for området?

Ja, du finner mer informasjon på www.sognefjord.no

[Aurland] Er veien til Stegastein åpen hele året?

Ja, veien opp til Stegastein er åpen hele året, men veien videre over fjellet til Lærdag er vinterstengt. For mer informasjon kan du sjekke vegvesenet sin sider på www.vegvesen.no

For mer informasjon kan du også kontakte turistinformasjonen i Aurland på e-post eller telefon 91794164

[Undredal] Blir Undredalsosten produsert hele året?

Nei, det blir ikke produsert ost hele året men osten er tilgjengelig for salg hele året. For å se utvalget vennligst følg denne linken

[Undredal] Er Undredal Stavkirke åpen hele året?

Undredal stavkirke er åpen for omvisning fra 1.6 til 1.8 eller ved forespørsel. For mer informasjon vennligst besøk denne nettsiden.

[Fjærland] Er bokbyen i Fjærland åpen hele året?

For åpningstidene til bokbyen vennligst følg denne linken

[Fjærland] Hvor ligger Norsk Bremuseum?

Norsk Bremuseum ligger omtrent 3 km fra Fjærland sentrum. Du kan lese mer på hjemmesiden til museet.

[Fjærland] Hvor langt er det fra sentrum av Fjærland til breene??

Supphellabreen er omtrent 10 km fra sentrum og Bøyabreen omtrent 10.5 km fra sentrum.

 

Supphellebreen is located approaximately 10 km from the center and Boyabreen about 10.5 km.

[Flåm] Kan man leie sykkel eller kayak i Flåm?

Ja, vennligst kontakt turistinformasjonen i Flåm på telefon 9923 1500 eller på epost

[Balestrand] Hva bør jeg besøke i Balestrand?

Balestrand er en liten fjordlandsby som har flere attraksjoner. Blant annet Sognefjord Akvarium, Sankt Olav Kirken, Norsk Reiselivsmuseum og Historiske Kviknes Hotel.

[Balestrand] Er det noen vandreturer i Balestrand?

Ja, det er flere vandreruter i Balestrand, blant annet Kreklingen Natursti og Tre Fjorder turen. Vennligst kontakt turistinformasjonen for mer informasjon på telefon 94877501 eller via epost.

[Balestrand] Kan man leie sykkel i Balestrand?

Ja, det er sykkelutleie på turistinformasjonen.

[Balestrand] Er det mulig å oppleve Balestrand på en dag?

Ja, det er mulig å oppleve Balestrand på en dag, men vi anbefaler å bruke mer tid i området for å utforske de spektakulære fjordene og dalene.

[Balestrand] Hvor kan jeg finne mer informasjon om Balestrand?

For mer informasjon om Balestrand kan du kontakt turistinformasjonen på telefon 9487 7501 eller på epost

[Aurland] Is it possible to walk from Aurland to Flam?
Yes, the distance between the villages is 9 km. Approximately 3 of these kilometers are paved for pedestrians and the rest is along the E16 main road.
[Aurland] Is there a boat stopping in Aurland?
Yes. For the time table, please visit our page: www.visitflam.com/en/se-og-gjore/aktiviteter/whc-round/
[Aurland] What is there to see and do in Aurland

In Aurland you will find the Aurland Shoe Factory and the Ecoomusee, the Winjum Gallery, a glass blowing store and factory and the church of Aurland. From Aurland you can also take the bus that goes to the Stegastein viewpoint. For bookings, please visit our page: www.visitflam.com/en/se-og-gjore/aktiviteter/stegastein-roundtrip/

[Aurland] Are there buses to Aurland

Yes, there are buses to Aurland. For time schedule, you can find the timetables here

[Balestrand] How do I get to Balestrand?

Balestrand is reachable by boat, bus and car. For ferry time tables please go to our page:  For bus timetables please click here 

[Balestrand] How do we get from Balestrand to Vik?

You need to reach Dragsvik (located 6 km away from Balestrand), where you can catch a ferry to Vansgnes. Vansgnes is 10 km away from Vik. For more information about prices and time tables please follow the link

[Balestrand] How do we get from Balestrand to Flåm by car?

There are 2 alternative roads. One passing through Kaupanger and another one via Vik. It takes about 2,5 hrs to reach Balestrand by car from Flåm on both alternatives. For directions please follow this link.

[Balestrand]How do we get from Balestrand to Fjaerland?

You can take our sighseeing boat between Balestrand and Fjærland. This way you will experience the beautiful Fjærlandsfjord. You can purchase your tickets on this link.

[Flåm] Is there a carpark in Flaam?

Yes, there is a big car park, free of charge close to the stationbuilding and the pier. 

[Flåm] How far is it from the train station to the ferry terminal?

The train station is located only a few meters away from the ferry terminal.

[Flåm] How far is Flaam from Bergen?

Flåm is located approximately 165 kilometers from Bergen and it takes about three hours by car.

[Flåm] Is it possible to take both The Flam Railway and a Fjord Cruise on the Naeroyfjord in one day?

Yes, it is possible to take both tours in one day. Please find our timetables on our website.

[Fjærland] How far is Fjaerland from Flaam?

Fjærland is located approximately 110 km away from Flåm and it takes about two and a half hours by car.

[Fjærland] How do I get from Balestrand to Fjaerland?

During the summertime you can take our passenger ferry, which takes approximately one and a half hours. 

[Fjærland] Is it possible to get to Suppahellabreen and Boyabreen glaciers by car?

Yes it is possible to get to the glaciers by car, from the car park you will only have to walk for a few minutes.

[Fjærland] Is there a tourist information office in Fjaerland?

Yes, there is a tourist information located in Mundal, which is about 2 km far from the highway. For more information, please contact the Tourist information via email

[Fjærland] Where is the book town of Mundal located?

Mundal is located at the center of Fjærdland which is about 3 km away from the main road.

[Geiranger] How long does it take to drive from Flåm to Geiranger?

It takes about 6 hours by car and the distance is 280 km. For directions please follow this link

[Geiranger] When does the mountain road between Langevatnet to Geiranger open?

The opening dates depend on the amount of snow in the mountains. For exact opening dates please check the traffic messages on this website.  The road is normally closed from October until May.

[Geiranger] How do we get to Geiranger if the mountain road is closed?

Take the E16 via Lærdal (ferry Fodnes - Manhellar, 15 minutes), then continue on fv. 5 to Skei in Jølster. From there take the E39 to Byrkjelo, turn off onto the fv. 60 road to Stryn and then further on to Hellesylt. 

An alternative summer route is also possible by following the fv. 15 road towards Grotli, and turning off to the fv. 63 to Geiranger.

[Geiranger] Is Trollstigen National Tourist Road open all year round?

The Trollstigen Mountain Road is normally closed from October to May. For exact opening dates please check the traffic messages here 

[Geiranger] Where can I find more information about how to get to Geirangerfjord from different locations in Norway?

You can find information on how to get to Geiranger and the Geirangerfjord here

[Geiranger] Are there any bus connections from Flåm to Hellesylt?

Yes, but there are no buses that are going directly from Flåm to Hellesylt. You can check the bus schedules here

[Geiranger] Are there parking places next to the pier in Geiranger and Hellesylt?

There are free parking places in both Geiranger and Hellesylt.

[Geiranger] How do I find the ferry in Geiranger and Hellesylt?

There is only one harbour for both routes. Depending on the depature time, you will be travelling either on the Veøy or on the Bolsøy ferries.

[Gudvangen] How can I reach Bergen from Gudvangen?

You can take a bus from Gudvangen to Voss, then a train from Voss to Bergen. For bus time table please visit this link . For train time tables please go visit this link
There is also a direct bus from Gudvangen to Bergen, please check the time tables here

[Fretheim Hotel] What is the distance between the train station and Fretheim Hotel?

The distance between the train station and the Fretheim Hotel is about 150 meters.

[Fretheim Hotel] Is there free Wi-Fi at the Fretheim Hotel?

Yes, there is free Wi-Fi at the Fretheim hotel, available in all the rooms and in the common areas for hotel guests only.

[Fretheim Hotel] What is the opening hours for the restaurant in the evening?

The restaurant is open until 21:00 during the low season and 21:30 during the high season.

[Fretheim Hotel] Is the Fretheim Hotel open during Christmas?

No, the hotel is closed from the 14th of December until the 3rd of January. 

[Fretheim Hotel] Does the Fretheim Hotel have free parking?

Yes, there is a free parking lot in the read-side of the hotel.

[Fretheim Hotel] Can we store luggage at the Fretheim Hotel?

Yes, luggage can be store in the luggage room by the reception.

[Fretheim Hotel] Does the Fretheim Hotel have wheelchair accessible rooms?

Yes, the Fretheim Hotel has two wheelchair accessible rooms. they are both located on the first floor and a short distance from the reception. For special requests please contact the hotel reception at +47 9920 2610

[Fretheim Hotel] Do you offer any tour packages that include an overnight stay in the Fretheim Hotel?

Yes, we offer the spring fairlytale packages that includes the Flåm Railway and a night at the hotel. You can find more information about this package here

[Fretheim Hotel] Do all the rooms have a fjord view?

The Fretheim Hotel has rooms with fjord view and mountain view. You can choose your preferred view when making your reservation. Please note that rooms are subject to availability. 

[Fretheim Hotel] Is it possible to have food served after the restaurant has closed?

If you wish to have food served after the restaurant closing hours, for instance in the case of a late arrival, please contact the hotel staff in advance for further information. 

[Flåm] Do you have any recommendation for restaurants in Flåm?

There are several different restaurants in Flåm. Please visit our restaurants page for more information.

[Flåm] Do you have any recommendations for accommodations in Flåm?

For accomodations in Flåm Please visit our hotels page.

[Balestrand] Are there any restaurants in Balestrand?

Yes, you will find a range of restaurants in Balestrand. 

[Aurland] Are there any cafés or restaurants in Aurland?

Yes, there are two cafes in Aurland and a diner by the Lærdal tunnel.

[Undredal] Is there any accomodation in Undredal?

For accomodation in Undredal please contact the tourist information office on +47 9487 7501 or via email on post@sognefjord.no 

[Undredal] Is it possible to purchase any food in Undredal?

Yes, there is a café and a grocery store. 

[Visitflam.com and Booking] What is the difference between the Fjord Cruise Nærøyfjord sightseeing roundtrip and the Fjordcruise on the Nærøyfjord 2016?

The Fjord Cruise Sightseeing roundtrip is a combination with bus and boat between Flåm and Gudvangen or vice versa. The tour takes between 2.5 - 3 hours. The Fjord Cruise Nærøyfjord 2016 is the one way boat between Flåm and Gudvangen or vice versa. This tour takes about 2 hours. 

[Visitflam.com and booking] Which credit cards do you accept?

When booking online you may pay with Visa or Mastercard. For booking at the visitor center, all cards are accepted. 

[Visitflam.com and booking] Do you sell tickets for the public bus routes?

No, we do not sell tickets for the public buses. Tickets can be purchased on the buses upon boarding. 

[Visitflam.com and booking] Where can I find the public bus schedule?

You can find the public bus schedule on this website

[Visitflam.com and booking] How do I receive my ticket when I make a reservation online?

If you buy your ticket online you will receive a confirmation email with a link to the ticket document. You can download and print the ticket to preent it upon arrival, or simply save the document to your phone to present at arrival. 

[Visitflam.com and booking] What does the ticket look like?

Our ticket contains a booking confirmation number consisting of four letters and two numbers. Your contact details, the specific tour booked and a bar code will also be shown. 

[Visitflam.com and booking] I have not received a confirmation email for my booking, what do I do to make sure that my booking is OK?

Please check the spam folder in your email. Please contact our visitor center for assistance if you cannot find your ticket.

[Visitflam.com and booking] I'm having trouble getting your website or booking system to work

While we strive to ensure that our website and booking system is as good as possible across computers, browsers and settings, it does work the best with updated versions of Google Chrome, Mozilla Firefox and Internet Explorer (v.10 or above) 

[Visitflam.com and booking] I'm a tour operator that wants to cooperate with Flåm AS how can I get a contract and access to the booking system for agents?

Please contact sales@visitflam.com to get an account for our booking system and a contract.

[Aurland] Where can I find free Wi-Fi in Aurland?

In Heradshuset there is an internet café, open during weekdays all year round. 

[Aurland] Is there a tourist information in Aurland?

Yes, the tourist information in Aurland is open during the summer and is located in Heradshuset in the center of Aurland.

[Flåm] Should I spend more than one day in Flåm?

Yes, absolutely. One day is not enough time to explore Flåm and the surrounding areas. 

[Flåm] Is there a luggage storage facility in Flåm?

Yes, during the high season there is a luggage storage facility next to the train station.

[Flåm] Do you have any hiking trail maps available?

Yes, there are hiking maps available at our Visitor Center in Flåm. Please come and pick one up, they are free of charge.

[Geiranger] Where can I find more information about places to visit in Geiranger?

You can contact the tourist information office in Geiranger via email or via phone on +47 7026 3099

[Geiranger] Are there public bathrooms near the pier in Geiranger and Hellesylt?

Yes, there are public bathrooms near both piers. 

[Gudvangen] What can I experience in Gudvangen?

Gudvangen is a village of 60 inhabitants, which back in Viking times was an important meeting point due to its geographical location. It is situatied at the end of the Nærøyfjord and offers amazing scenery. It is also a starting point for many hiking trails. 

[Gudvangen] Is there a ticket office in Gudvangen?

Yes, there is a ticket office located next to the hotel in the grey building. 

[Gudvangen] Is there any cafeteria in Gudvangen?

Yes, there is a cafeteria in the souvenir shop building located right opposite the habor. 

[Gudvangen] Where can I sleep in Gudvangen?

For information about accommodations in Gudvangen please contact the tourist information office on +47 5767 1400 or via email

[Gudvangen] Is there a food store in Gudvangen?

Yes, there is a food store located in the gas station and it also has a post office. 

[Gudvangen] Will I be able to meet any Vikings in Gudvangen?

You can meet Vikings every year in July at the Viking market and during other Viking events in the year. For more information, please contact the tourist information office on +47 5767 1400 or via email

[Gudvangen] Can I park my vehicle in Gudvangen?

There are a few parking places opposite the harbor behind the souvenir shop where you will be able to park your vehicle free of charge. 

[Gudvangen] Where is the Norway in a Nutshell bus stop in Gudvangen

The Norway in a Nutshell bus stop is located by the car park, just 20 meters from the habor.

[Gudvangen] Can I rent kayaks in Gudvangen?

Yes, you can rent kayaks in Gudvangen. For more information please visit this website

[Lysefjord] Where can I find information about Geiranger and Stavanger?

For more information about Stavanger, please visit this website

[Myrdal] What is there to do in Myrdal?

Myrdal is a very small place. It has a train station where you will find a café and a souvenir shop in the summer.

[Myrdal] Can I rent a bicycle in Myrdal?

Yes, the Rallaren Café and Fjellstova has bike rentals in the summer.

[Myrdal] Is Myrdal station wheelchair accessible?

Yes. Myrdal station is wheelchair accessible, however it is not possible to leave the station with a wheelchair due to the structure of the walking paths.

[Myrdal] Is there free Wi-Fi in Myrdal?

Yes, there is free Wi-Fi in Myrdal during the winter season from October to April.

[Myrdal] How high above sea level is Myrdal?

Myrdal station is 867 meters above sea level.

[Myrdal] When does the biking season start from Myrdal?

The season usually goes from June 1st to the 30th of September, depending on snow conditions. 

[Myrdal] Is it possible to walk from Myrdal to Vatnahalsen?

Yes, the distance between the two stops is approximately 1,5km.

[Myrdal] How long does it take to bike from Myrdal to Flåm?

The road is 20km long as it will take roughly 2 - 3 hours by bicycle. 

[Myrdal] Can I drive to Myrdal?

No, Myrdal is only accessible by train, bike or walking. 

[Nærøyfjord] How does the Nærøyfjord differ from the Sognefjord?

The Nærøyfjord is an arm of the Sognefjord, where the narrowest point of the Sognefjord is found. Its beauty is breathtaking and it provides incredible views. 

[Nærøyfjord] What can you see in the Nærøyfjord?

The fjord is 18 km long in between majestic mountains and is sourrounded by fantastic nature and wildlife. It was added to the UNESCO world heritage list in 2005. 

[Nærøyfjord] What is it like travelling through the fjord in the winter?

The nature and sights are just as magnificent in the winter as in the other seasons. You should consider taking the tour early in the day as during the winter daylight is short. During the summer time it is a fantastic tour to take at any point in the day. 

[Nærøyfjord] Are the fjord tours available in the winter?

The tours run year round with daily departures. The only exceptions are the national holidays on the 24th, 25th, and 31st of December in addition to the 1st of January. 

[Nærøyfjord] Can you go outside to take photos during the trip?

Yes, all boats have outside access.

[Nærøyfjord] Does the boat sail close enough to the shore to take photos?

The boat sails in the middle of the fjord for the main part of the journey, giving you beautiful sceneries all around you.  

[Undredal] Is it possible to see any goats in Undredal?

Yes, during the summer the goats are up in the valley and you can also see them along the main road.

[Nærøyfjord] Do you have maps of hikes along the Nærøyfjord?

Yes, maps will be handed out as you board the Nærøyfjord hiking boat. 

[Flamsbana] Do you offer any package that includes bicycles?

Yes, we do offer a bike package. For more information please follow the link.

[Flamsbana] If I purchase a round-trip ticket, can I get off at any of the stations along the journey?

There will be a 5 minute stop at Kjosfossen waterfall where you will be able to get off the train and take pictures. If you book a round-trip ticket there will also be a stop in Myrdal, which will last approximately 10 minutes. It is also possible to get off the train in Myrdal.

[Flamsbana] Is it possible to take dogs on the train?

Yes, dogs are welcome on the Flam railway. Dogs with a shoulder height of less than 40cm can travel free of charge. For dogs with a shoulder height of more than 40cm you will have to buy a ticket.

[Flamsbana] Can I drive to Myrdal

No, Myrdal is not accessible by car.

[Flamsbana] Is the Flam Railway station far from the ferry habor?

No the ferry habor is only 20 metters from the train station.

[Flamsbana] How long does it take to walk or cycle from Myrdal to Flaam?

It takes about 5 - 6 hours to walk and 2 - 3 hours to cycle down to Flaam. 

[Flamsbana] What can we do in Myrdal?

Myrdal is a small mountain train station. There is a café and a souvenir shop, which are open during the summer season.

[Flamsbana] Where can I find the Huldra song track

Unfortunately there is no record of the song due to copyrights. 

[Flamsbana] Which is the best side to sit on the train?

Both sides of the train offer spectacular views of the valley.

[Flamsbana] Can I buy a ticket for the Flam Railway at Myrdal?

No, Myrdal train station does not have a ticket office. For information about the Oslo - Bergen line please contact NSB on www.nsb.no or via phone on +47 6105 1910 if you are calling from outside of Norway. If you are calling from Norway please call 81500888