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The coronavirus and guidelines in Flåm

We take the safety of our guests, staff and animals very seriously, and therefore encourage all our guests to follow the recommendations of the Institute of Public Health. For example, it is important to be careful about hygiene, distance to other guests and use hand disinfectants/Antibac. We have implemented several measures to ensure both guests and employees in the special situation we are in. Now it is important that everyone follows these recommendations and ensures that everyone gets a safe and good experience here in Flåm. Let us all take responsibility for good mood and support each other so that this goes beyond all expectation.

Infectious measures on our attractions and activities

We take social responsibility and work actively to ensure infection control and hygiene measures to comply with government requirements and recommendations from the Directorate of Health. For example, we have reduced half of the passenger capacity on the Flåm Railway, boats, buses and other attractions so that we have enough space to carry out proper infection control.

Regarding own contamination measures under the auspices of Flåm Utvikling, both aboard the Flåm railway and Flåm station, in the customer center and for other public areas, the description is as follows:

Measures to reduce infection are essentially to keep it clean everywhere, and that everyone has good hand hygiene. Microfibre cloths are used for washing. The residual moisture from a centrifuge-dry microfiber cloth is effective against bacteria removal, even without soap.

  • In the Customer Hall and the Customer Center, floors are machine washed and all surfaces are washed with microfiber cloth. Has increased focus on cleaning surfaces and treat selected surfaces with Barrier Tech Sanitiser, one long-acting disinfectant that kills bacteria, fungi, mildew, algae and inactivates virus after treatment. If a person with a virus takes on treated area, viruses will be inactivated, this treatment will take place one time per week. If one is washing on surfaces treated with Barrier Tech Sanitiser one must expect that the effect diminishes and it no longer has the same effect over time. In addition, several stands with hand disinfection in Customer Hall and Customer Center have been set up for guests to use.
  • Public toilets are washed daily with sanitizer, in addition using disinfectant on selected contact surfaces. For the time being we have shut down parts of the toilet to minimize areas that need thorough washing / disinfection. Assessments are being made whether it will open more if traffic is picking up again, but as it is now it is possible to keep parts closed.
  • In the staff departments at the station, everyone has been given responsibility for cleaning / disinfecting their own work areas, using Antibac wet wipes for surfaces.
  • On trains we usually wash every day, but here we also have increased focus on contact surfaces, in addition, we use Barriertech Sanitiser on selected contact surfaces.
  • In the staff housing for train employees, we also have daily cleaning when the home has been used, as well as Barrier technology on door handles.
  • Otherwise, the doors to the employee departments at the station are locked to prevent unnecessary visits, the number of people at work has been reduced to a minimum and posters containing information from the Directorate of Health is mounted at entrance doors on the station and in the trains.

You can read more about Fretheim Hotel's infection control measures here: "It is safe to be a guest at Fretheim"

Bookingterms after May 05. 2020

Source: www.visitnorway.com

Coronavirus and travelling to Norway

The Norwegian borders are still closed for all but Norwegian citizens and foreigners who possess a residence permit or a work permit. From 15 June, Danish citizens can travel to Norway for leisure. Travel advise for leisure travel from the other Nordic countries will be updated before June 15th and before July 20th regarding other nearby European countries. 

  • The government has closed the borders to foreign nationals who lack a residence or work permit in Norway and as a general rule, this will apply until 20 August but the government will consider exceptions as the situation changes. From 15 June, Danish citizens can travel to Norway for leisure. Before 15 June, the Norwegian government will decide whether or not to open up the borders for travellers from the other Nordic countries. Before 20 July, the government will decide if travellers from other nearby countries can visit Norway this summer. These rules may change if the situation changes. 
  • Foreigners will be turned away at the border under provisions of a Norwegian law relating to the control of communicable diseases. 
  • People with Norwegian passports or residence/work permits who have arrived in Norway from another country must stay in quarantine at home for 10 days after arrival, regardless of whether or not they have symptoms. If they have symptoms, they must be isolated immediately.
  • All travellers coming from abroad must undergo quarantine if they wish to stay in Norway. One provision in the regulations provides that persons who travel in connection with work between their home and workplace, and in so doing cross the borders between Norway, Sweden and Finland, are exempt from the duty of quarantine. From 1 June this applies to all the Nordic countries. 
  • Norwegian main airports are not closed. All Norwegian citizens and persons who live or work in Norway will continue to be let into the country. Exemptions will, therefore, be provided for European Economic Area (EEA) citizens and their family members who reside in Norway. Exemptions are also being prepared for EEA citizens who work in Norway.
  • Norwegians abroad must comply with the recommendations of the local authorities. Questions related to refund rights etc. must be directed to your insurance company.
  • Avoid public transport if you can.
  • For updated information, see The Norwegian Institute of Public Health and the Norwegian Directorate of Health´s pages about the corona virus and travel advice for tourists.

Due to the coronavirus situation, all attractions, ski resorts, and venues are now closed, and all activities and events are cancelled. Please check the relevant home pages for more information.

If you have questions about the coronavirus (COVID-19) while travelling in Norway, please call the national information telephone at (+47) 815 55 015.

If you are experiencing symptoms like fever, sore throat, chest pain and breathing difficulties, please stay in your hotel room and contact guest service by telephone or call the 24-hour Norwegian medical service at 116 117 for guidance and assistance.

You can also find more information on these pages:

European Centre for Disease Prevention and Control (ECDC)

World Health Organization (WHO)